Peak Season Lodging

Listed below are high demand dates where we are expecting to operate at full capacity. We are more than happy to maintain our normal lodging rates, as such we do not impose peak season surcharges. However, advance bookings are recommended in order to secure a spot for kitty.

Kindly take note of the following dates:

2021 Peak Season Dates

• 1 - 7 Jan

• 10 - 15 Feb

• 8 - 23 May

• 16 - 25 July

• 11 - 19 Sept

• 20 Nov - 31 Dec

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Payment & Discount

• Deposit payment of 50% is required upon booking

• Balance payment to be made during check-in

• We accept cash, credit card, Maybank QR Pay, Grabpay, TnG eWallet & bank transfer

• Discounts are non-applicable during aforementioned dates

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Cancellations

• There is a non-refundable RM25 booking and admin fee for cancellations

• If you need to cancel your reservations, please notify us at least 5 days prior to boarding date

• Cancellations due to Government restrictions to curb COVID-19 of up to 2 days prior to check-in date may receive a full deposit fee refund in store credit form (minus booking fee)

• Late cancellation fee of 30% may be imposed

• No refunds for check-in day cancellations

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Check-in & Check-out Timing

To ensure a pleasant experience for our campers, we are maintaining a strict check-in and check-out timing. We hope for your full cooperation, but if you urgently require an early check-in or late check-out, do talk to us.

Check-in: 2 pm - 6 pm

Check-out: 11 am - 2 pm​

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Kindly take note:

• Vaccination records proof will be requested upon booking

• Vaccination card needs to be presented during check-in for first time campers

• Flea preventive spot-on needs to be administered prior to check-in

• Food supplies brought from home needs to be properly labelled with cat’s name & instructions

• We have the right to refuse boarding of cats deemed unhealthy or unsanitary

• Kitty updates via WhatsApp may not be a daily affair

• Multiple cats need to be individually named for our reference (send us via WhatsApp)

• Make a list of items brought for boarding and make sure everything is returned during check-out